Shipping & Returns

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Shipping

All artworks are carefully packaged and shipped from Singapore via DHL Express to ensure safe and reliable international delivery.

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Once your order has been placed, you will receive an order confirmation email.
A second email containing your shipping confirmation and DHL tracking details will be sent once your artwork has been dispatched.

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Shipping costs are included in the listed price of all artworks.

We aim to dispatch all orders within 3 working days of purchase.

Delivery timeframes vary depending on destination country and local customs processing.

If you have specific delivery requirements (for example: delivery date requests, address notes, or courier instructions), please submit details via the Contact form on the website prior to placing your order so arrangements can be confirmed.

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For international shipments, any applicable import duties, taxes, or customs fees are the responsibility of the collector.

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Returns

All artworks are original or made-to-order pieces.
For this reason, we do not accept returns or cancellations once an order has been placed and confirmed.

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Please ensure all details are correct prior to purchase.
If you have any questions before ordering, we are always happy to assist via the Contact page.

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Damages in Transit

Every artwork is carefully packaged to ensure safe international delivery.
However, if your artwork arrives damaged during transit, please notify us as soon as possible so we can resolve the issue promptly.

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To report shipping damage, please:

• Contact us within 48 hours of delivery

• Provide your order number

• Include clear photographs of:

  • the artwork

  • the packaging

  • the shipping box exterior​

This information allows us to file a claim with the courier and arrange an appropriate resolution.