Shipping & Returns

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Shipping

All artworks are carefully packaged and shipped from Singapore via DHL Express, ensuring safe and reliable international delivery.

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To place an order, please get in touch directly via the website contact form, WhatsApp, or social media platforms. Once confirmed, an invoice will be issued for payment.

Shipping costs are included in the price of all artworks.

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Upon dispatch, you will receive a confirmation email along with your DHL tracking details.

For available works, dispatch is typically within 3 working days of purchase. Timelines for commissioned pieces will vary and will be confirmed upon enquiry.

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Delivery timeframes may vary depending on the destination country and local customs processing.

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If you have any specific delivery requirements (such as preferred delivery dates, address notes, or courier instructions), please include these when enquiring so arrangements can be confirmed in advance.

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For international shipments, any applicable import duties, taxes, or customs fees remain the responsibility of the collector.

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Returns

All artworks are original or made-to-order pieces.
For this reason, we do not accept returns or cancellations once an order has been placed and confirmed.

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Please ensure all details are correct prior to purchase.
If you have any questions before ordering, we are always happy to assist via the Contact page.

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Damages in Transit

Every artwork is carefully packaged to ensure safe international delivery.
However, if your artwork arrives damaged during transit, please notify us as soon as possible so we can resolve the issue promptly.

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To report shipping damage, please:

• Contact us within 48 hours of delivery

• Provide your order number

• Include clear photographs of:

  • the artwork

  • the packaging

  • the shipping box exterior​

This information allows us to file a claim with the courier and arrange an appropriate resolution.