top of page

Shipping & Returns

Shipping

All artworks are carefully packaged and shipped from Singapore via DHL Express, ensuring safe and reliable worldwide delivery.

Shipping costs are included in the price of all artworks.

Orders for available works can be placed directly through the website. For custom commissions, please get in touch via the contact form, WhatsApp, or social media to discuss your requirements.

Available artworks are typically dispatched within 3 working days of purchase. Delivery usually takes 1–2 weeks, depending on your location and local customs processing.

All artworks are shipped as mounted canvases, ready to hang, unless otherwise stated. For larger works, the artwork may be carefully rolled and shipped in a protective tube to ensure safe international delivery.

If you have any specific delivery requirements, such as preferred delivery dates or special instructions, please include these at checkout in the 'notes' section or contact me before placing your order.

Please note that any import duties, taxes, or customs fees charged by your local authorities are the responsibility of the buyer.

Returns

All artworks are original or made-to-order pieces.
For this reason, we do not accept returns or cancellations once an order has been placed and confirmed.

Please ensure all details are correct prior to purchase.
If you have any questions before ordering, we are always happy to assist via the Contact page.

Damages in Transit

Every artwork is carefully packaged to ensure safe international delivery.
However, if your artwork arrives damaged during transit, please notify us as soon as possible so we can resolve the issue promptly.

To report shipping damage, please:

  • Contact us within 48 hours of delivery

  • Provide your order number

  • Include clear photographs of:

    • the artwork

    • the packaging

    • the shipping box exterior

This information allows us to file a claim with the courier and arrange an appropriate resolution.

bottom of page